Support Center

When does the box office open?

The time listed on your order confirmation will be the time that you can start collecting your tickets on the night of the show, unless otherwise stipulated (Note: venue box offices are sometimes open during normal business hours to sell tickets for other shows, but in most cases you'll only be able to collect your tickets when the doors officially open for the concert you're attending).


The box office will generally remain open for 1-2 hours after the doors have opened, usually until the headline artist goes on stage.

If you can’t find the answer to your question, drop us a message. Our working hours are Monday to Friday:

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